Cancellation & Refund Policy

Radharani Ghee appreciates your purchase. We really hope you enjoy your purchase. However, you may return your item to us for a full refund only if you are not entirely pleased with it for any reason. For further details about our return policy, please check the section below.

Refund Policy

Within seven days, you have the right to cancel your order without providing a reason.

You must provide us a clear statement of your decision to exercise your right to cancel.

Conditions for Returns and Refund:

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 30 days

The goods are in the original packaging

The following goods cannot be returned:

  • Goods made to your specifications or clearly personalized.
  • The supply of goods which according to their nature are not suitable to be returned, for example goods that deteriorate rapidly or where the date of expiry is over.
  • Goods that are not suitable for return due to hygiene reasons and were unsealed after delivery.
  • Goods which are, after delivery, according to their nature, inseparably mixed with other items.

Radharani Ghee reserves the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

Radharani Ghee cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and traceable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. If you can prove with the right images clicked that you received a damaged item from us, then we will scrutinize your case and do the best for you.

Contact Us

If you have any questions about our Cancellation and Refunds Policy, please contact us by e-mail.